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DINNAGES SIGNS UP FOR MOTOR INDUSTRY CODE
Dinnages of Haywards Heath has just signed up to the new Motor Industry Code of Practice introduced at the end of August.
The multi-franchise dealership on Wivelsfield Road is among the first in the country to sign up to the voluntary code and the new accreditation means its staff are proven to be committed to open, fair and responsible practices and can display the Motor Industry Code of Practice logo which is recognised by both Trading Standards and the Department of Business.
Dinnages Renault Dealer Principal Tom Simpson says "All the staff were proud to sign up to the scheme".
He said: "Any initiative like this can only help the industry as it will give motorists the confidence and trust in their dealership.
"At Dinnages we are happy to receive the accreditation as it reflects the openness and honesty we have shown here since the dealership was started."
Other clauses in the Code of Practice commit service and repair centres to carrying out work as agreed and to make sure final invoices match the original quote.
There is also a simple complaints procedure, free conciliation if there is a dispute, a free telephone advice line and the whole package gives consumers more rights than the law requires.